Drone is Not Connecting To My Phone – Troubleshooting Steps

My drone is not connecting to my phone – What can I do?

You bought new drone, you read the drone manual and ready to go and fly it for the first time.
You are trying to connect your drone and the drone is not connecting to your phone…

On the following post I will try to help you solving the connection problem, so let’s get started.

Drone connection to mobile – options

Option one – WiFi
Many of the drones connecting to the phone over the WiFi. This mean that the connection is wireless, and you need to power on your drone, search for it on your phone WiFi under “Available networks” and when finding – choose it and connect.

Drone Connect Using WiFi

Option two – connection using cable
In this option you connect the drone remote controller to your phone using cable. This is the method is use in DJI drones for example.

DJI Drone - Connect Using Cable

Troubleshooting steps

  • Install the latest drone app – each drone has its app. You need to verify that you are installing the correct app on the latest version
  • Try Restarting the drone
  • Try restarting your smart phone
  • Try with tablet
  • Try with different phone – it would be good to try with different phone like if it’s not working with iPhone – try with Android and vice versa.
  • Try different cable – for drones connecting with cable it will be good to try with different cable to verify that the cable I not the cause for the problem. Usually, drone connecting with cable coming with two cables – one for android and one for iPhone.

I came across cases that you bought new drone, connected it and all work well. After some time, the drone stopped connecting to your smart phone. The cause could be phone OS upgrade so check if your phone OS updated.

Of course, that the problem could be issue on drone / remote controller. Because of this it’s highly important to buy drone from known seller that give warranty. Most sellers giving one year warranty, and this is highly important.

I had problem on the past with DJI drone that I bought that didn’t connect to my phone. I tried with different phones (Android and iOS with different cables of course) and also with two different tablets without success. I took the drone to DJI service in my country, they found that the problem was on the remote controller and gave me new remote controller. This demonstrates the importance of buying drones from reliable manufacturer with good service.

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